Return Policy

Return Policy

We value your purchase and trust that you’ll be delighted with everything you buy from When Ordinary Won’t Do (WOWD)! However, we understand that some items may not fit perfectly and need to be returned for exchange or refund. Please initiate your return and exchange claims within 14 days from purchase. Returned items must be unworn and, if applicable, in the original packaging. Mail your return to When Ordinary Won’t Do, P.O. Box 877, Kilmarnock, VA 22482. Please include a copy of your receipt for proper credit. We recommend you insure your return shipment. A credit will be

issued for the price of the merchandise and any applicable sales tax. When Ordinary Won’t Do reserves the right to refuse any return that does not meet these criteria.

Delivery Fee

We want to let you know that there will be a small fee of $12 for handling and shipping your purchase.